Getting Support

Here's how to get the support you need, depending on who you are and what you need help with.

Get Help

Official Support PRO

If you're a developer and have a code or template related question, or need help with a technical issue, head to your Account > Sites area and open a support request for the appropriate site.

Go Open a Support Request

Community Support

Maybe you lack a Pro License with included support or prefer real-time connections. Either way, visit our Discord chat. Remember — helpers are volunteers, so please be kind.

Head to Discord

Enterprise Support

If you're interested in an Enterprise or Priority SLA (Service Level Agreement) and/or onboarding training, please contact us for more details. We have a lot of options depending on your needs.

Other Resources

Pre-Sales Questions

Volume licensing, discounts, or project fit — send us an email.

Submit a Bug Report

Found a recreatable issue? Open an Issue on GitHub.

Can't sign into your site? We don't have access to your site. Contact a Super Admin or the developer who set it up for help with Control Panel login issues.